Shipping policy
Last Updated: October 17, 2026
At LINËLE, every order is prepared with care. All orders are processed and shipped from Los Angeles, California.
Order Processing
Ready-to-ship orders are typically processed within 1–2 business days after purchase.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays begin processing on the next business day.
Processing times do not include carrier transit times.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Domestic Shipping Rates
FREE STANDARD SHIPPING ON U.S. ORDERS OVER $75
| Shipping Method | Estimated Transit Time | Rate |
|---|---|---|
| Standard USPS Shipping | 3–5 business days | $6.99 |
| USPS Priority Shipping | 1–2 business days | $20 |
Shipping estimates begin after your order has been processed and transferred to the carrier.
Delivery times are estimates, not guarantees. Carrier schedules, weather, holidays, and other circumstances may affect transit times.
Priority shipping does not expedite order processing or made-to-order jewelry production.
A signature may be required for orders valued over $200. Please ensure someone is available to receive your package if signature confirmation is requested.
Fine Jewelry & Made-to-Order Shipping
Select pieces from our Fine Jewelry collection are thoughtfully designed and made to order in Los Angeles.
These pieces typically require 2–3 weeks of production before shipment, unless otherwise specified on the product page.
The estimated production period is separate from the shipping transit time selected at checkout.
Made-to-order Fine Jewelry is final sale, subject to applicable consumer protection laws.
Shipping Delays
While we make every effort to process and ship orders within the stated timeframe, carrier transit delays may occasionally occur.
Shipping fees are generally nonrefundable solely because a carrier's estimated delivery date was missed, unless a guaranteed delivery service was purchased and its applicable terms provide otherwise, or a refund is required by law.
If we are unable to ship your order within our promised shipping timeframe, we will provide the required delay notification and applicable options to consent to the delay or cancel for a refund.
Lost, Missing or Stolen Packages
All domestic orders are shipped with tracking information.
If your package is delayed, lost in transit, or marked delivered but cannot be located, please contact us at service@mickeysgirl.com.
We will assist in investigating the shipment with the carrier and review the available delivery information.
Packages marked delivered but reported missing are reviewed individually. Delivery confirmation alone does not automatically determine whether a refund or replacement is owed.
Where a refund, replacement, or other remedy is required by applicable law, we will provide it.
Incorrect Shipping Addresses
Please review your shipping information carefully before completing your purchase.
Customers are responsible for providing accurate and complete delivery information.
If you notice an error, contact us immediately at service@mickeysgirl.com.
We will make reasonable efforts to accommodate address changes before shipment, but modifications cannot be guaranteed once an order enters fulfillment.
Orders returned to us due to an incorrect or incomplete customer-provided address may be subject to additional shipping charges for redelivery, where permitted by law.
Claims involving delivery to an incorrect address will be reviewed individually based on the circumstances and applicable law.
Contact Us
For shipping questions, tracking assistance, or delivery concerns, please contact:
LINËLE Customer Care
Nothing in this policy affects your rights under applicable consumer protection laws.
